Following the tragic death of 32-year-old guest, Kevin Rodriguez Zavala, Stardust Racers will re-open to Epic Universe guests on Saturday, October 4th. The attraction has been closed since September 17th when, Kevin Rodriguez Zavala was found unresponsive while riding Stardust Racers. You can learn more about the incident and closure here.
Universal Team Members received notice of Stardust Racer’s re-opening from Karen Irwin, President & COO of the Universal Orlando Resort. Read the full statement below –
Dear Team Members,
As one Universal Orlando family, we continue to extend our deepest sympathy and condolences to Mr. Rodriguez Zavala’s family and loved ones for their loss. I am very grateful for the professionalism, compassion, and care our team has shown during and since this tragic event took place.
As I previously indicated, our comprehensive technical and operational review confirmed the ride systems functioned properly throughout the boarding process, the duration of the ride, and upon the ride vehicle’s return to the station, and our Team Members followed procedures throughout.
Our extensive review was conducted working closely with local officials, and the State of Florida observed the testing and reviewed the results. In addition, the ride system manufacturer of record and an independent, third-party roller coaster engineering expert conducted their own on-site testing and validated our findings. I am thankful for their participation throughout this important process.
Safety, as always, is our top priority. To further assist guests in determining whether they can or cannot ride an attraction, we are updating operational procedures and attraction signage to reinforce existing ride warnings and physical eligibility requirements at Stardust Racers and other rides.
This means we are prepared to reopen Stardust Racers at Universal Epic Universe on Saturday afternoon, October 4.
In the days ahead, please continue to take care of one another and know that as we continue to process this heartbreaking event, resources are always available should you need additional support.
I am confident we will continue to deliver extraordinary guest experiences that make our Destination so special. Thank you for everything you do every day.
With care and appreciation,
Karen Irwin
We’re not sure exactly what the operational changes will look like for Stardust Racers and if this tragic loss will have an impact on wait times and the future of coasters at the Universal Orlando Resort.
